Changes are being made to Virgin Trains’ existing CharityLine scheme later this month - as a result, Virgin Trains are currently not accepting any new account applications. The changes to the scheme are currently being finalised, and we hope to be in a position to confirm and publish the details later next week.
Existing CharityLine customers are advised that although the current scheme will be changing, the existing scheme will remain in place until at least the middle of August, and that any tickets already booked, or purchased between now and then, will be honoured. A letter confirming the details of the changes will be sent to all existing users within the next week or so. This page will be updated in the coming days when more details about the new scheme become available.
Travel Trade
Welcome to our page. I hope it helps you find all the information you need to keep your customers up to date with what's happening at Virgin Trains.
My role as Business Development Manager for the Travel Trade was created in January 2008, and I'm really enjoying working with our Trade Partners. I'd like to hear from you, so if there's anything you need or if you have any ideas for this page please send me an email and let me know.
Elaine Zekavica
Trade Business Development Manager
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