Adverse weather Scotland 3rd January 2012

There will be no trains services running north of Carlisle and there are no alternative road replacement offered, as all main and diversionary routes are now closed.

Please advise passengers not to travel toda(3rs January)

Passengers holding tickets may apply for a full refund or travel tomorrow.

Super Off-peak fares for Christmas & New Year

These tickets will be available for sale in all retailing systems as of the 21 December 2011, and will be available for travel from 28 December 2011 until 2 January 2012.
The promotional fares are only available between London Euston/Watford Junction/Milton Keynes Central and Coventry/Birmingham International/Birmingham New St, and between London Euston and Rugby and are only valid on Virgin Trains services.
All Super Off-Peak fares are £21.00 single and £22.00 return.
Seat reservations are not compulsory, but they are recommended.
They are refundable -full refund minus £10 admin charge for unused tickets.
Changes can be made to travel plans, to the same destination, subject to a £10 administration supplement and the difference in price for the new ticket.
Railcardscan be used, but normal railcard restrictions will remain (i.e. minimum fare and time restrictions

Severe delays due to weather conditions: 08DEC

Owing to high winds and poor weather conditions between Glasgow Central and Preston, trains will run at reduced speed on all lines.

There is also flooding between Carlisle and Oxenholme Lake District services so south-bound are running at reduced speed .

Customer should be advised that they may experience severe delays or short notice cancellation.

Delays of up to 90 minutes can be expected. Some services are terminating at Preston. There is only a limited service north of Preston at present and there is no road transport planned.

Passengers with Virgin Train tickets dated for Thursday 8 December who postponed their journey due to the disruption will be able to travel on Friday 9 December. Customers should be advised to travel as close to their original time of departure as possible.
Customers with tickets for travel North of Lancaster who decide not to travel due to the disruption may get a full refund from the point of sale.